Refund policy
Only4Hair offers a 30 day 100% Satisfaction Guarantee. If you are unsatisfied with Only4Hair products and want to return, email us at info@only4hair.com for Return Authorization.
30 Day Return Timing: To qualify for a return, customer must have shipped (postmarked) their return no later than 30 days from order date and must include customer and order information within their return package (i.e. printed packing slip, printed order confirmation).
Contact: info@only4hair.com
Information Required for Return Authorization- Name, email, and/or order # that the return request is tied to.
- Reason for return request.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. All returned merchandise must be returned with all original components and/or pieces in order to receive a full product refund. Shipping will not be refunded.
If opened, merchandise must be limited in use, thus representing dissatisfaction upon trial, and not continued use, or acceptance, of the performance of the product. All return shipping costs to return the Only4Hair product will come at the expense of the customer.
Refunds will not be given for products returned without requesting authorization.
NOTE: Return orders that are received without a full name or order number will NOT qualify for a refund.
Multiple Item Orders: For orders where customers purchase multiple items, customer may return partial orders, but must return each separate item in full with all parts per this policy for its refund.
Free Bonus Items: For promotional items ordered that were free, customer must return the free item with order to receive full refund. If the free item is kept the price of the item will be deducted from the refund amount.
Time to Process Refunds
Only4Hair will not be able to provide any replacement product or refunds without verification of order and/or damage by obtaining information through the required process outlined under Returns and/or Damaged Product policy. For faster processing please provide as much of the required information as possible when first contacting us.
After receipt of the returned product, Only4Hair will process the return for the product and refund the credit card used on the original transaction. Please remember it can take some time for your bank or credit card company to process and post the refund too.